Cargo Business Development Manager – Dubai – The Emirates Group

Job Purpose

Research supply chain and industry trends, identify key industries to generate and conceptualize new products and solutions and to enhance existing ones. Benchmark products and ensure that performance is measured and reported on a regular basis so that appropriate actions can be taken to achieve the set objectives. Manage commercial projects, derived from market research, surveys and internal feedback. Ensure smooth delivery and implementation of the projects in liaison with the appropriate stakeholders, to enhance Sky Cargo growth and profitability.

Job Outline:
Support the VP Cargo Commercial Development in the design and development of the medium and long term (3- 5 years) commercial strategy for EK SkyCargo wide products and services, in alignment with the overall SkyCargo strategy through the creation of new products and enhancement of market share and segmentation within existing markets.
Research and analyse profitable avenues for the expansion both horizontally and vertically, create and prioritize product ideas, assess market suitability, quantify opportunities and predict revenue levels to generate new high-level product business cases. Provide regular analysis and reports to all relevant key stakeholders to be used in the development of appropriate strategies.
Conceptualize new products and solutions by designing product specifications and identifying quality parameters, before handing over to product development and product support.
Analyse and assess the market research results on new and existing products and solutions, provide regular reports on the analysis, review current commercial business processes or practices if needed, make recommendations for changes and improvements where appropriate and support VPs commercial sales in the translation of research results to remain aligned to customer business needs and expectations.
Assess and initiate enhancements for existing SkyCargo products and solutions based on a review of the current products performance, changing market requirements such as supply chain and industry trends, customer needs, regulatory developments or other unforeseen influences. Keep abreast of industry and market status, pricing and products, particularly in respect of EK SkyCargo competitors.
Initiate and arrange customer visits/workshops with freight forwarders, industry specific shippers or consignees, establish cooperation and/or ‘think tanks’ with research institutes and other relevant internal (worldwide cargo managers) and external stakeholders to ensure timely and high quality input and to maintain premier market positioning and profitability.
Project sponsor commercial projects of strategic relevance, derived from customer survey results and process reviews, making recommendations for changes and improvements where appropriate, to achieve optimum efficiencies and productivity system-wide. Ensure that project implementation targets are met within budgetary and timeframe parameters. Regularly report progress of all on-going projects to the VP Commercial Development and the Executive Management Team.
Manage products and segments awareness across SkyCargo by developing appropriate internal communication, assessing Sky Cargo commercial training requirements on an annual basis and liaising with Emirates Aviation College on product trainings and with VPs commercial sales on implementation with specific focus on sales force empowerment and a customer based account analysis.
Monitor team performance and motivation and ensure standards are maintained while identifying new products and solutions.

Qualifications & Experience
Logistics/Cargo.Other : 8+ Years
Degree or Honours (12+3 or equivalent) :
Experience with airline or freight forwarding company with at least 5 years in business development and project management Knowledge/skills: Comprehensive knowledge of global supply chains, cargo industry business processes, cargo products and systems/technology. Able to apply management techniques to conduct research, plan and implement strategies and changes to business philosophy and processes. Strong project management skills with a systematic and logical approach to problem solving.

Employer want to submit job applications through their website at: Apply Online

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