SENIOR TECHNICAL ENGINEER – The Emirates Group – UAE

JOB PURPOSE

To design & Support IT solutions for the Group. Working as part of a design & support team, the Senior Technical Engineer will design, develop, support and deliver robust and cost effective solutions for both Business and IT led initiatives including solution development and cost estimations, configuration and deployment & Business Case development & approval.
To support, contribute and ensure solution compliance to the architecture, production processes, and other IT standards.

Job Outline:
•Provide expert technical consultancy and guidance to EG-IT dealing within the technology area and act as senior technical member in the Project team delivering the work packages assigned.

•Develop IT Solutions that meet customer requirements. Ensure that the design is robust, appropriate and of high quality and conforming to corporate standards and in line with the technical strategy. Design and Build Software programs to support the translation of functional requirements into data models and detailed design models which will meet business needs.

•Ensure that the developed solution meets the architecture needs in terms of expected availability, capacity, continuity, security, performance and reliability. Foster the development of high performing technical teams to meet high quality solution delivery. Lead design & code reviews by working closely with Software Engineering development teams and testing teams to ensure that the developed code meets the proposed architecture definitions.

•Work closely with architect and esure the process and enhancement specifications are translated into effective programs with error free code using the enterprise development tools, methods and languages.

•Collaborate with other IT technology teams to implement ongoing monitoring of the relevant technology to ensure Severity 1 & 2 incidents are configured within IT monitoring systems. Ensure that workarounds that are provided to service disruptions minimise business impact. Ensure that assigned incidents are resolved within the agreed Service Levels and where applicable, workarounds are provided to minimise business impact and own & manage changes within the Technology Area to ensure least impact on the business.

•Monitor current performance and to ensure appropriate levels of capacity, quality, service level and resources and solutions are optimally tuned. Lead deep dive design reviews of critical production applications. Identify and promote opportunities for optimizations, cost efficiencies and service improvements. Work together with support teams; provide technical guidance to promote recommended changes

•Provide guidance to Project managers / Technology Team Managers for solution definition, technical design and development of in house developed solutions. These are to be delivered as per agreed costs and timescales to meet signed off functional, technical and process requirements.

•Ensure that assigned problems are defined and analysed inline with the Problem Management Process. Ensure that solutions to problems meet the architectural and security standards within the technology area and impact to the business is minimised.

•Publish and maintain high quality documentation for technology area. Working within the standard templates and documentation guidelines which includes detailed design, configuration details, support procedures, operations manuals and deployment architecture.

•Manage , End of Life, replacement of equipment and/or software within the technology area to ensure conformance to technical standards and support the Technology initiatives and directions.

QUALIFICATIONS & EXPERIENCE
Experience
Information Technology. Network 5+ Years

Qualification
Degree or Honours (12+3 or equivalent)

Knowledge/Skills
Degree in elevant to IT

Experience within a business IT environment, in the areas of implementation and deployment of complex internet/web infrastructure related projects, Software Production, Software and Database design, Solution architecture and cross technology infrastructure design & Implementation Specialist in managing large and complex hosted environment, with hands-on exposure in any one or multiple of the following skillsets:

SALARY & BENEFITS
We offer an attractive tax-free salary, paid in Dirhams, the local currency of the UAE. The Dirham is linked to the Special Drawing Right of the International Monetary Fund. It has been held constant against the US dollar since the end of 1980 at a mid-rate of approximately US$1= Dh3.66. Besides travel benefits normally associated with an airline, more information on employee benefits is available within the ‘Working Here’ section of this site. By viewing the ‘Dubai Lifestyle’ section in the site you can also consider the benefits of Dubai as a location to live and work in.

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